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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic	Details
Topic 1	AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.
Topic 2	Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 3	Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 4	Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 5	Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 6	Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.

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Genuine Pegasystems PEGACPDC25V1 Exam Questions [2026]

After cracking the Certified Pega Decisioning Consultant 25 (PEGACPDC25V1) exam you will receive the credential badge. It will pave your way toward well-paying jobs or promotions in any reputed tech company. At ActualCollection have customizable Pegasystems PEGACPDC25V1 practice exams for the students to review and improve their preparation. The Pegasystems PEGACPDC25V1 Practice Test material product of ActualCollection are created by experts with the dedication to help customers crack the Pegasystems PEGACPDC25V1 exam on the first attempt.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q86-Q91):

NEW QUESTION # 86
As a decisioning architect, how can you optimize the strategies that are based on Insights that you gain from the AI Insight feature in the Customer Profile Viewer?

A. By generating automated marketing campaigns based on customer data
B. By understanding how action performance is used and why new actions are required
C. By integrating social media analytics into the Customer Profile Viewer
D. By understanding how engagement policies are being used and why certain actions are filtered

Answer: D

NEW QUESTION # 87
U+ Bank, a retail bank, is currently presenting a cashback offer on its website.
Currently, only the customers who satisfy the following engagement policy conditions receive the cashback offer:
While continuing cross-selling on the web, the bank now wants to present the cashback offer through a new channel, SMS. The bank also wants to update the suitability condition by lowering the threshold of the debt-to-income ratio from 48 to 45.
As a business user, what are the two tasks that you define to update the cashback offer? (Choose Two)

A. Edit the action details.
B. Add a new treatment.
C. Remove existing treatment.
D. Edit the engagement policy.
E. Edit an existing treatment.

Answer: A,D

Explanation:
To update the cashback offer, you need to edit the engagement policy and the action details. Editing the engagement policy allows you to add a new channel (SMS) and update the suitability condition (lowering the debt-to-income ratio). Editing the action details allows you to specify the treatment for each channel (web and SMS). Verified Reference: [Pega Decisioning Consultant | Pega Academy]

NEW QUESTION # 88
U+- Bank uses Next-Best-Action Designer to configure engagement policies for different customer segments.
A business user wants to create reusable policy conditions that can apply across multiple actions and campaigns. The user must understand when the save-to-library feature is available.
When is the save-to-library option unavailable for engagement policy conditions?

A. When the business user configures the conditions with strategy rules or parameterized When conditions.
B. When the business user configures the conditions at the action level.
C. When the business user configures the conditions with arbitration parameters.
D. When the business user applies conditions to group-level policies.

Answer: A

NEW QUESTION # 89
U+Bank presents various credit card offers to Its customers on Its website. The bank uses AI to prioritize the offers according to customer behavior. After the introduction of the Gold credit card offer, the offer click- through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?

A. Similar customers show interest in the offer.
B. Similar customers purchase other offers.
C. Similar customers ignore the offer.
D. Similar customers do not qualify for the offer.

Answer: C

NEW QUESTION # 90
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Answer:

Explanation:

NEW QUESTION # 91
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